Discontinued Product Policy
Discontinued Product Policy
I. Warranty Scope & Duration
1 This discontinued product includes a 6-month limited warranty, starting from the date of delivery.
2 The warranty covers only manufacturing defects or issues not caused by user damage or misuse, such as the inability to power on or other functional abnormalities. Our technical team will evaluate the product to confirm whether a defect falls under warranty coverage.
3 If our technical team confirms that the product qualifies for a warranty return, you will receive a free replacement unit.
II. Return & Exchange Policy
Products offered at special discounted prices are final sale. MadCatz does not accept returns or refunds due to personal preference, and the 7-day return policy shall not apply.
III. No Price Protection
4 Prices for discontinued items may fluctuate based on inventory levels, promotional campaigns, or current market conditions.
5 We do not provide price protection for sold discontinued products. This includes, but is not limited to, refunding price differences, applying retroactive coupons, or providing compensatory gifts.
Access the full policy on our official site: